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FANS Program

Redesigning a college and career prep program for a changing world.

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FANS Program

Redesigning a college and career prep program for a changing world.

 
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Identifying needs

As philanthropy trend changed, FANS Program serving first-generation students was affected by the dwindling funds to operate. This 30-year old program is due for a strategy shift. 

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brainstorm

Our insights indicate different concerns stemming from different group of users. The problem themes were: program content, how it runs (administrative), and funding. 

Read the insight report here: 
https://issuu.com/koonyaistudio/docs/fans_progress_report_for_session/8

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Test // Pilot

The new program and handbook is being tested during the 2017-2018 school year.

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research

I interviewed everyone relating to the program to identify the needs of each group and to understand areas of improvement in the eyes of each person. 

  • Students - current and past participants of the program
  • Parents - experience the program from their student's perspective
  • FANS Advocates - facilitators of the program, have no say in the decision impacting FANS
  • Leadership team - where decisions impacting all programs are made, such as development team, evaluator, CEO, administrator
  • Youth Program Director and Managers - where decisions regarding the FANS program are made
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Prototype

An opportunity area I identified was around support and clear process for FANS Advocates who implement the program. Our Youth Director, Advocates, and I created a new handbook for the Advocates to include budget information and lesson planning toolkit.

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